FAQs

From insurance basics to claims handling, here are the answers you need.

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What makes Orbis different from traditional insurance brokers?

We’re not bound by large networks or rigid partnerships – giving us the agility to find the best customised solution for every client. Our entire team, including leadership, are hands-on and accessible, ensuring faster decisions and real accountability.

Do you only work with maritime clients?

While our core expertise lies in maritime and transport risk, our services also extend to logistics, infrastructure, energy and large industrial operations with complex exposures.

How fast can I expect a response to a claim?

We operate with a 24/7 model for critical claims and pride ourselves on personal service and attention.

Can you customise coverage for my unique business risks?

Absolutely. Every policy is tailored, whether it’s a bespoke liability blend, hybrid finance cover, or cyber protection.

Where are your offices located?

We have teams currently operating out of Antwerp, Geneva, and Dubai, serving clients across Europe, the Middle East, and globally as well through strategic partner networks.